Master Service Agreement & Terms of Service

Last Updated: April 11, 2026

1. Acceptance of Terms

By signing up for, accessing, or using the RunCabin platform ("Service"), you ("Customer") agree to be bound by these Terms of Service ("Terms"). If you are entering into these Terms on behalf of a business or other legal entity, you represent that you have authority to bind that entity. If you do not agree to these Terms, do not use the Service.


2. Description of Service

RunCabin (operated by Ryan Mergen, Baltimore, MD) provides a hosted e-commerce platform that provisions and manages online stores on shared infrastructure. The Service includes store setup, ongoing hosting, and access to the RunCabin platform tools. Payment processing is facilitated through your own Stripe account; RunCabin does not hold or process funds on your behalf.


3. Payment Terms

3.1 Setup Fee. A one-time setup fee of $499.00 is due upon enrollment. This fee covers store provisioning and initial configuration. The setup fee is non-refundable under all circumstances, including early cancellation or termination for cause.

3.2 Monthly Hosting Fee. Ongoing hosting is billed at $49.00 per month, beginning on the date your store goes live. Monthly fees are billed in advance.

3.2a Platform Revenue Share. In addition to the monthly hosting fee, RunCabin charges a platform fee of 1% of gross sales processed through your store, deducted automatically via Stripe Connect on each transaction.

3.3 Late Payment. Failure to pay monthly fees when due may result in suspension of your store until payment is received.

3.4 Cancellation. You may cancel your subscription at any time by providing written notice to RunCabin. Cancellation takes effect at the end of the then-current billing period. No partial-month refunds are issued. The $499 setup fee is not refundable upon cancellation.


4. Account Responsibilities

4.1 Accurate Information. You agree to provide accurate, current, and complete information when creating your account and to keep that information updated.

4.2 Account Security. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

4.3 Stripe Account. You are solely responsible for your Stripe account, including maintaining compliance with Stripe's Terms of Service. RunCabin is not a party to your agreement with Stripe and bears no liability for Stripe's actions, including account suspension or fund holds.


5. Prohibited Content and Conduct

The following are strictly prohibited on the RunCabin platform. Violation of any item in this section may result in immediate termination without refund.

  • 5.1 Selling, listing, or advertising illegal products or services in any jurisdiction.
  • 5.2 Selling, listing, or distributing counterfeit goods or products that infringe on any third party's intellectual property rights.
  • 5.3 Publishing misleading or deceptive advertising, false claims about products, or content designed to defraud consumers.
  • 5.4 Hosting or distributing malware, spyware, ransomware, or any malicious code.
  • 5.5 Operating any phishing scheme or collecting user credentials under false pretenses.
  • 5.6 Publishing adult or sexually explicit content without prior written approval from RunCabin. (If you intend to operate an adult-content store, you must request and receive written approval before launching.)
  • 5.7 Using your store's email infrastructure to send unsolicited bulk email (spam), including purchased email lists or mass campaigns to non-consenting recipients. Violation of this provision is grounds for immediate termination.

6. Reputation and Platform Integrity

RunCabin operates on shared infrastructure and its reputation directly affects the reliability of the platform for all customers. RunCabin reserves the right to immediately terminate your store if, in RunCabin's sole reasonable judgment, your store or conduct:

  • Damages or poses a material risk to RunCabin's business reputation;
  • Violates Stripe's Terms of Service or causes Stripe to suspend or penalize RunCabin;
  • Violates Porkbun's domain registrar terms or results in domain-related penalties;
  • Causes RunCabin's IP addresses or domains to be blacklisted by any major spam, fraud, or security authority (e.g., Spamhaus, Google Safe Browsing, or similar).

Termination under this section is termination for cause. No refund of any fees, including unused monthly hosting, will be issued.


7. Termination

7.1 Termination for Cause. RunCabin may terminate your account immediately and without prior notice for violation of these Terms. No refund will be issued upon termination for cause.

7.2 Termination for Convenience. Either party may terminate the Service without cause by providing 30 days' written notice. RunCabin will provide a prorated refund of prepaid monthly fees beyond the 30-day notice period, if applicable. The setup fee is never refundable.

7.3 Effect of Termination. Upon termination, your store will be taken offline and your data may be deleted after a reasonable retention period. You are responsible for exporting any data you wish to retain prior to termination.


8. Intellectual Property

8.1 Your Content. You retain all ownership rights to content you create and upload to your store. By using the Service, you grant RunCabin a limited, non-exclusive license to host and display your content solely for the purpose of operating your store.

8.2 RunCabin Platform. RunCabin retains all rights, title, and interest in the platform, infrastructure, software, and tools that make up the Service. Nothing in these Terms transfers any RunCabin intellectual property to you.


9. Revenue Share & Stripe Audit Rights

9.1 Partnership Fee. In exchange for use of the Software and ongoing infrastructure management, Merchant agrees to pay a monthly hosting fee of $49.00 USD plus a Partnership Fee of 1% of gross sales processed through the connected Stripe account.

9.2 Stripe Read-Only Access. To calculate and verify the 1% Partnership Fee, Merchant grants RunCabin read-only API access to their connected Stripe account. This access is used solely for fee verification and will never be used to initiate charges, refunds, or any write operations outside of the platform fee deduction via Stripe Connect.

9.3 Circumvention. Any attempt to process sales outside of the connected Stripe account to avoid the Partnership Fee constitutes a material breach of contract and will result in immediate termination of Service without refund.


10. Source Code Buyout

10.1 Right to Buy. Merchant has the right to transition from a managed tenant to a fully independent owner at any time by executing a Source Code Buyout Agreement.

10.2 Buyout Fee. The Buyout Fee shall be determined by RunCabin in its sole discretion. Relevant factors may include, but are not limited to: store monthly revenue, active customer count, months of service, and any custom development performed. RunCabin will provide a written quote within 14 business days of a written request submitted to hello@runcabin.com. Merchant's acceptance of the quote must be in writing and is only valid for 30 days from the date of the quote. RunCabin reserves the right to decline any buyout request at its sole discretion and has no obligation to sell at any price.

10.3 What is Transferred. Upon payment of the agreed Buyout Fee and execution of a separate Buyout Agreement, RunCabin will transfer: (a) the full .NET source code for the Merchant's store; (b) administrative control of the dedicated server; and (c) all associated configuration and deployment assets. Merchant assumes full responsibility for hosting, security, updates, and maintenance from the transfer date.

10.4 Post-Buyout Fees. Following a completed Buyout, the 1% Partnership Fee and $49/mo Hosting Fee are terminated. RunCabin has no further obligations to Merchant after the transfer is complete.

10.5 Unauthorized Migration. Attempting to replicate, migrate, or deploy the RunCabin Software to third-party infrastructure without a fully executed Buyout Agreement is strictly prohibited and constitutes infringement of RunCabin's intellectual property rights.


11. Customer Compliance Obligations

You are solely responsible for ensuring that your store, its products, and your business operations comply with all applicable laws and regulations, including but not limited to: sales tax collection and remittance, business licensing, consumer protection laws, product safety regulations, and the legality of your products in the jurisdictions where you sell. RunCabin provides hosting infrastructure only and is not your legal or compliance advisor.


12. Indemnification

You agree to indemnify, defend, and hold harmless RunCabin, its owner, officers, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your store's content or products; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any claim by a customer or third party related to your store.


13. Data and Backups

RunCabin makes reasonable efforts to maintain reliable infrastructure and periodic backups. However, RunCabin does not guarantee the availability, integrity, or retention of any backup data. You are strongly encouraged to maintain your own independent records and exports of all store data, product information, and customer data. RunCabin is not liable for any loss of data.


14. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. RUNCABIN EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. RUNCABIN DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.


15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RUNCABIN'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL MONTHLY HOSTING FEES PAID BY YOU IN THE THREE (3) MONTHS PRECEDING THE CLAIM. IN NO EVENT SHALL RUNCABIN BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR DATA LOSS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.


16. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law provisions. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Baltimore, Maryland.


17. Changes to These Terms

RunCabin reserves the right to modify these Terms at any time. Material changes will be communicated via email or a notice on your store dashboard at least 14 days before taking effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.


18. Contact

Questions, concerns, or notices under these Terms should be directed to:

RunCabin
📧 hello@runcabin.com
🌐 runcabin.com